Technical Writing
I provide solutions to complex workflows through clear and scalable technical writing. I offer SoPs, knowledge base articles, user manuals, operating manuals and training and technical documentation. If you have complex ideas to share, I can help.
What you’ll get
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✺ Product and Software Documentation
Help users succeed without relying on support.
• User guides and quick start manuals
• API, SDK, and integration documentation
• Release notes and feature updates
• In app instructions and microcopy -
✺ Process and Operations Writing
Give teams clarity, consistency, and confidence.
• Standard Operating Procedures
• Runbooks and technical playbooks
• Internal knowledge base articles
• Templates, checklists, and job aids -
✺ Training and Learning Content
Build practical knowledge that sticks.
• Technical training slide decks
• E learning scripts and storyboards
• Step by step tutorials and task walkthroughs
• Quizzes, scenarios, and practice activities
Industries I work with
I specialise in helping teams who deal with complexity every day but want clean and accessible communication.
SaaS companies
EdTech and training organisations
IT and digital service providers
Internal L&D and HR teams
Engineering
Automotive
Aviation
Energy
Governmental Agencies